Jonathan Hepner Funerals

5 Craig Golding 8th Jan 2021

To all who reads this review I can only say we are so grateful for the excellent service provided by Jackson and his team. The high standard of professional service and compassion shown after my mother's passing was truly appreciated . I can highly recommend Hepner's to provide a complete service. Craig Golding

5 Danielle Rygiel 4th Jan 2021

Very helpful and Nikki did a great job.

5 Paul Gartlan 31st Dec 2020

We were more than happy with the services and the celebrant, the day went as good as these occasions can go. Would happily recommend them to others

5 Lynn Heard 23rd Dec 2020

Thank you for Jackson and his team for their care and support, as well as making everything so much easier knowing they are looking after everything. We would not have changed a thing - perfect :) thank you

5 Helen Robertson 20th Dec 2020

My family and I cannot praise Nikki and her team enough. she went over and beyond to help us prepare and create an amazing send off for our mum. Words cannot explain the emotions we feel when we think of all she did for us. if ever asked we will be definitely recommending you guys. thank you again for giving my mum her desired send off...xoxo

5 Debra McCollam 18th Dec 2020

To dear Stefan and Hepner Funerals and also to our adorable  Celebrant Tony Townsend, I can’t thank you enough for the wonderful service on Wednesday to celebrate the life of John McCollam.  You were so amazing throughout the entire experience with personal consultation, an ability to read and understand our families approach to what we wanted,  attention to detail and little special touches that went above and beyond our expectations. I especially love the memorial printed book you prepared with all the photos and tributes.  A professional group of special people and I would encourage anyone who was needing such services to reach out to Hepners With love and gratitude, we thank you. The McCollam family and all our friends xxxxx

5 Brenda Kerr 12th Dec 2020

I cannot fault the services from the staff, Stefan, Tony they all treat you as a family member. They made everything simple, just how my husband would have wanted. Thankyou Jonathon and Jackson Hepner.

5 Patricia Richards 7th Dec 2020

We thought the service was beautiful. Thank you for all the help provided.

5 Greg Cain 6th Dec 2020

The team at Jonathan hepner funerals managed to not only guide us through the process but managed to fulfill every single need we had no matter how difficult it may have been the communication was the strong point to achieving this in short Jonathan hepner funerals exceeded all expectations everybody commented on what a brilliant result they had achieved I cannot recommend them highly enough well done and thank you so much for making this difficult time far easier for us

5 Yvonne Raeside 23rd Nov 2020

From the moment I stepped through the door at Hepner funerals I knew I was in the right place. From Michelle's warm welcome to the outstanding service of Stefan, Hepner's made the whole process seamless. Stefan's listened and  asked meaning questions that lead to the perfect choice of Tony Townsend and Father Bob. His care and throughout direction ensured that no detailed was overlooked and our family was both impressed and moved by the wonderful outcome of Johnny's service. 

5 Joanne Buckley 11th Nov 2020

A big thank you to everyone at Jonathan Hepner Funerals. Especially to Nikki and Stefan. They did a wonderful job right from the beginning in organising everything and were so easy to work with in this difficult time. The service was perfect and everyone loved it. 

5 Beard Brigita 2nd Nov 2020

Lovely caring staff who conduct themselves professionally and compassionately. All details needed were professionally provided and advice expertly given.

4 Heather Baker 9th Oct 2020

I was impressed with the service we received and Nikki was a great help and support. It was fantastic to have all of the technical details arranged, especially as we had to organise so much online due to being interstate. There were a few minor communication challenges but overall we were very happy with the service. Thank you Nikki and team. 

5 David McNamara 3rd Oct 2020

Jackson and his team at Hepner Funerals were very professional in the handling of my Mother Dorothy McNamara arrangements in both Geelong and Warrnambool. Highly recommend Jonathan Hepner Funerals.

5 Paul Demllo 1st Oct 2020

Nikki at JH Funerals was friendly,attentative, caring,responsive and adaptable in providing a service which strongly identified with my brother and his friends and relations.

5 Kathleen Lewis 24th Sep 2020

Very nice thankyou from all of you at Jonathan Hepners it was lovely ..

5 Wayne Schulz 12th Sep 2020

Hi folks at Jonathan Hepner Funerals, Most impressed with the dignity and professional manner presented in the conducting of the funeral last Tuesday to provide Iris a fitting and solemn "farewell". Also, was impressed with the use of lead singers in the recorded hymn music, which due to the restricted attendance, was a welcome initiative. Many thanks go the staff, especially Nikki, to which it was a pleasure to liaise with and the helpful assistance received. Sincerely, Wayne Schulz

5 Lilian Topic 11th Sep 2020

I could not recommend Jonathan Hepner funerals enough, particularly Stefan Marzigales our Director. He navigated so many challenges, and our sadness and vulnerability at this time to organise a beautiful send off for my dear dad. Stefan took on so many things to make the process easier and by the end even though I had never met Stefan before I felt like dad's funeral was organised by an old friend - respectful, thoughtful and the consummate professional. Our heartfelt thanks for your guidance, advice and direction. Lilian and family.

5 Marie Geall 6th Sep 2020

Our family would like thank Hepners Funeral services for their professional support and attention to detail through the entire process in arranging mums funeral for us. Being easily contactable and good communication made the hole experience much easier to bear.

5 Peter Walker 30th Aug 2020

very thoughtful and attentative service.

5 Amanda Pearson 24th Aug 2020

I have nothing but complete praise for Stefan and his team. They did an amazing job from the minute I made initial contact with them. During the current restrictions, they all went above and beyond and they were in contact every step of the way. Nothing was too much trouble and everything went to plan on the day. A big thank you for making a hard day a little bit easier.

5 Jenny Palmer 23rd Aug 2020

Jackson and the other staff were all genuine and thoughtful to deal with. Everything was beautifully done and well organised. Many people also commented how excellent the quality of the streaming of the service was, which was important due to the pandemic restrictions. 

5 Christopher Drew 22nd Aug 2020

I found Hepner funeral service to be a compassionate, thoughtful process which covered all aspects of Bronwyn’s service excellently. Stefan was very approachable and Genuinely caring. Thank-you for a wonderful experience. Chris Drew

5 Dr Alison Bailey 21st Aug 2020

We have been so impressed with Nikki and the team. The funeral process was made so easy and very comforting . Thank you

5 Marie Drever 21st Aug 2020

The care and thought of everyone was greatly appreciated