Jonathan Hepner Funerals

5 Rohan Brown 3rd Aug 2021

We were very pleased with the the service the staff were very helpful and understanding,during such a difficult time.Jackson went above and beyond to help us organise a great send off for mum.

5 John Egan 19th Jul 2021

Hepner’s staff were very supportive during a difficult time. Their staff provided a great service and arrangements were straight forward. The addition of video link made it possible for overseas family to join. 

5 Chris Crabbe 16th Jul 2021

The love, care and support shown during the tough time of farewelling our father was amazing and made the whole process a lot easier on my mum and the rest of our family.

5 Brenda Platt 13th Jul 2021

Took care of all details so made a difficult time easy, especially given Covid complication. Received a beautiful book of memories to keep. The whole team were caring and compassionate and I would highly recommend.

5 Samantha Veal 11th Jul 2021

Nikki made the whole process very easy, she was very professional and caring.

5 Fay Gorman 2nd Jul 2021

Thanks Stephan and your team for all your professional and caring way you conducted Ian s funeral.Nothing was to much trouble. I would recommend Hepners very much so. Also Barb Duggan the celebrant she was excellent. A big thanks Fay.

5 Jenny Mulqueeny 25th Jun 2021

I was very appreciative of Nikki and Michelle. Their support during this really difficult time was fabulous. I especially appreciated that I could contact Nikki at any time. Tony Townsend was of great support to us too. He delivered a very personal celebration of Mum's life with just the right balance. I was very pleased that Mum was already in your care when I rang early Tuesday morning. I felt that the service was a great celebration of Mum's life and was really happy with the venue. It was very private and the luncheon was plentiful. I especially liked that we could be inside and outside. We have had lots of compliments about her service and the venue. Once again, thank you for all your support and guidance during this time.

5 Linda Foley 22nd Jun 2021

We really appreciate everything that Stefan did for us. His caring manner and attention to detail was impeccable from start to finish. I would not hesitate to recommend his assistance during such a sensitive time.

5 Kim Hamilton 22nd Jun 2021

Jackson Hepner did a magnificent job of arranging my father’s funeral. He worked tirelessly to ensure that we were able to have a wonderful service that truly reflected my Dad’s life. Nothing was to much trouble for Jackson and he made such a difficult task as easy as possible for us. Every detail of the service was handled beautifully and he was able to give advice that enabled all of our wishes to be fulfilled. I can’t recommend Jonathan Hepner Funerals highly enough.

5 William Brinfield 22nd Jun 2021

If you wish to send you loved one of appropriately, Nikki is the person for you, fantastic

5 Suzanne Aziz 20th Jun 2021

Incredibly compassionate. Assisted us through a terrible ordeal with grace and dignity. Stefan was supportive throughout the entire process. We will forever be grateful that all our requests were able to be met.

5 Donna Timmers 18th Jun 2021

Very friendly and understanding, Nikki is wonderful, such great service 😃

5 Graeme Pilcher 9th Jun 2021

It was my first Experiance of organising a funeral. The team at Hepners were wonderful caring and professional. They guided us through the process which was made even more difficult due to COVID restrictions. The restrictions were changing daily. Highly recommend their services.  

5 Peter Mitchell 7th Jun 2021

The whole team at Hepners were a pleasure to deal with and Jackson’s caring attitude was the icing on the cake. They made our sad day a very memorable occasion 

5 Helen Montgomery 17th May 2021

It was my first experience of dealing with and making funeral arrangements. We were impressed by the approach of staff at Hepner Funerals, particularly that of Stefan who managed the funeral arrangements. He was professional, competent, approachable and sensitive. Stefan guided us through a difficult process and decisions to be made with grace, making it as easy as possible.

5 Evelyn Fontaine 15th May 2021

Stefan was incredibly helpful in everything & at all times.  The photo montage was excellently presented. The music was perfect.  The whole funeral from planning to happening was really wonderful.  Thank you Stefan.

5 Judith Emond 14th May 2021

Nikki was very supportive and professional. She was always available to follow up with questions or assistance with documents. More importantly a caring and down to earth woman who made the whole experience for us as smooth and easy as possible. 

5 Krishna Ranjani 12th May 2021

Great work 

4 Ken Smith 11th May 2021

Thank you. I was grateful to Margaret for her guidance and help in setting up Allison's Pre Paid Funeral and to Stephan for all his work before and at the service. Regards Ken Smith

5 Haley Consedine 10th May 2021

Helped arrange a very special and unique service which captured Aunty Lilly’s vivacious and effervescent personality. 

4 Adam Craig 4th May 2021

just a couple of small IT hickups.

5 Katrina Lehman 27th Apr 2021

Nikki was amazing!! Nothing was too difficult for her. She helped us organise a wonderful send off for our dad and made the experience as enjoyable as a funeral can be! A number of our close family friends and those who were interstate commented on how wonderful the presentation was and how smoothly everything ran. I will not hesitate to recommend Nikki in the future and my sister Nicole has already told me and Nikki herself she would like her to organise her Geelong Football themed funeral! Thank you again Nikki for your support, kindness and compassion we really appreciated it. Katrina and Nicole Lehman

5 Trish Ferguson 27th Apr 2021

The staff at JH Funerals were caring and supportive. They did a brilliant job with the booklet and presentation. 

5 Donald McDonald 26th Apr 2021

Very happy. Thought Nikki and the staff were very professional 

5 Cheryl Osborne 16th Apr 2021

Jackson Hepner over the last six months have tended to my husband and my mother. Their compassion, professionalism and gentleness of me and my family has been greatly appreciated. They checked up on us post funerals  This attention to our care after we had lost loved ones in such a short time was greatly appreciated.  I haven’t got enough accolades for Jackson Hepner and staff.